You asked, we listened! In recent months, Nomad has been diligently working on improving our service packages, policies, and client support to enhance the overall satisfaction of our customers.
To better serve you, effective today, January 17, 2023, Nomad is discontinuing all Term Agreements! Moving forward, we will charge a one-time membership fee, which will include a Nomad modem lease for as long as you're with us!
If at any time you would like to cancel service, we are simplifying the process so all you need to do is return the modem, and we will discontinue billing.
But wait, there's more!
To better serve you, effective today, January 17, 2023, Nomad is discontinuing all Term Agreements! Moving forward, we will charge a one-time membership fee, which will include a Nomad modem lease for as long as you're with us!
If at any time you would like to cancel service, we are simplifying the process so all you need to do is return the modem, and we will discontinue billing.
But wait, there's more!
In the coming days, we will be rolling out an opt-out plan for all Nomad customers who signed up for a term agreement in the last 3 months. You will receive an email with an option to opt-out of your current contract and convert your existing modem to a lease!
Moving forward, the only costs associated with canceling an account will be for failure to return a modem, or returning a modem in a damaged condition. Below is a full write-up of the new plans!
Moving forward, the only costs associated with canceling an account will be for failure to return a modem, or returning a modem in a damaged condition. Below is a full write-up of the new plans!
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I would say these are drastic changes. I have confidence in a company that constantly strives for development and improvement. I have already read several articles here about the innovations of Nomad Internet for the comfort of own clients and I really like it. In the very near future, I’m going to purchase one of the Nomad modems.
I was very pleased with such news, because I have repeatedly encountered poor-quality Internet service providers. That’s why I’m still looking for something that will suit me. I decided to choose Nomad Internet on the recommendation of a person I trust, so that I no longer risk my money and the lack of promised speed. I also liked that Nomad Internet values its reputation, judging by this article.
I think that a one-time payment is very comfortable, I like this new solution! Thank you for attaching useful links with a detailed description of tariff plans and types of devices. It saves time and nerves)) The main thing is that I don’t need to worry about my possible mistake when choosing. I am calm because I know that everything can be changed at any moment. With this approach from the provider, I’m sure I won’t have a reason to return this cool thing!