I am very happy with my service with Nomad Internet. The internet service they provide, equipment they offer, and customer service are all top notch. I use cellular internet because the DSL provider in my area does not provide consistently usable service, and, while there are decent satellite options, I am a gamer, which makes the high ping on satellite less than ideal. I initially got one of Nomad's hotspots because I was looking for a plan on *******'s towers, because, while I was usually getting decent speeds with my ****-based hotspot through another provider, the service was not always stable and reliable. Nomad is one of the very few providers offering truly unlimited *******-based hotspots that I have found, and their plan price is competitive. When I received my hotspot from Nomad Internet, it was plug and play. I just had to find the spot in the house with the best signal. The routers that they use are good quality, enterprise-grade devices, too. After the first day, I did have some issues with speed, but those turned out to be due to a configuration change that needed to be made on the modem, and Nomad Internet helped me quickly fix it. I have had no issues with it since then! Because I do live far enough from the towers that I get only around 10mbps on *******, and I can get faster download speeds with **** (when it's working, it's fast - **** just has more outages here than *******), I ended up deciding to keep both of my hotspot plans (my household has four heavy internet users), and cancelled the satellite service that I had as a backup. Very shortly after this, I found out that the provider I was getting my **** hotspot from had lost their ability to offer those plans, that my ****-based service could get shut off with no warning at any time, and that my provider was switching to ********-based plans. I do not get a usable ******** signal at all, and at this point, I was working from home due to COVID-19! I somewhat frantically contacted Nomad Internet to get an **** SIM-only plan, mentioning that I really needed to stay online for work (the ******* hotspot would have worked if necessary, but with my household's regular usage and all of us being at home, I may have run into call quality issues with VOIP if we were all on it at once). They shipped a SIM to me very quickly. Unfortunately, there was something wrong with the first SIM, but after I'd tried it in a few devices and verified it definitely wasn't working, they quickly sent me another one (mind you, they were short on staff at the time, also due to COVID-19, and had to have someone come in to do that for me, and it was a weekend if I remember, correctly), and that one worked flawlessly! It arrived activated, I put into my modem, and I was all set. I think that I am actually getting more reliable service through Nomad's **** plan than I was through my previous hotspot provider, too, and I didn't even expect that. Throughout all of this, Nomad Internet was extremely responsive and helpful, even when it wasn't business hours on several occassions, and I highly recommend them to anyone looking for a cellular-based internet solution.They offer excellent customer service and internet service for people in rural areas.