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Various internet alternatives are accessible for households with reduced or limited income

Various internet alternatives are accessible for households with reduced or limited income

Various internet alternatives are accessible for households with reduced or limited income.

  • Major internet service providers such as AT&T and Xfinity offer affordable internet options through various assistance programs, making cheap internet accessible to more individuals.

  • While public Wi-Fi networks and hotspots are available for free, it's essential to prioritize your online privacy by using a VPN service to safeguard your personal information.

  • The Affordable Connectivity Program (ACP) has replaced the Emergency Broadband Benefit (EBB) program, aiming to provide support to low-income households and bridge the digital divide.

In today's digital age, having access to reliable internet service is crucial, but the cost can be a barrier for those with low or fixed incomes. Fortunately, there are several options and programs available that offer low-cost or free high-speed internet to ensure everyone can stay connected.

Our comprehensive guide explores various internet options tailored for households with limited financial resources and provides information on how to apply for government and non-government programs that offer affordable broadband solutions. Let's delve deeper into these resources and opportunities.

Low-Cost Internet Service

There are four primary types of internet connections, each varying in terms of speed and cost:

  • DSL: This connection type offers slower speeds but is known for its reliability and affordability.
  • Satellite: While satellite internet has widespread availability, it tends to be slower, less reliable, and comes with higher pricing.
  • Cable: Cable internet strikes a balance between speed and value, providing a decent combination of both.
  • Fiber: Fiber-optic internet offers the fastest speeds available, but it is limited in availability and generally comes with higher pricing.

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Choosing the best connection type depends on the available deals in your area and your budget for internet service. However, it's worth noting that free internet options can be found in almost every location if you know where to look.

When considering free internet options, it's important to understand that there may be trade-offs involved. Generally, you can expect slower speeds, less reliable connections, and data usage limitations. However, if your data needs are minimal and you are comfortable with slower speeds, opting for free internet can result in significant cost savings.

Internet options that are available without any cost. 

Access to the internet has become a necessity in our daily lives, but not everyone can afford it. Fortunately, there are several free internet options available. One of the best options is public hotspots, which can be found in various locations such as coffee shops, restaurants, and airports. However, it's important to use a reliable VPN service to protect your data while using public hotspots. Some cities also offer free public Wi-Fi across municipal wireless networks. 

For those who prefer free home internet, FreedomPop and NetZero are two good options. With FreedomPop, you can get a free mobile plan with internet service, while NetZero offers free dial-up internet. Keep in mind that the speeds will be relatively slow and limited compared to DSL, cable, and fiber-optic connections. 

Another option is to use your smartphone and an existing phone plan to create a mobile hotspot, but be sure to monitor your data usage every month to avoid data throttling. Overall, while free internet options may have limitations, they can be a great solution for those who cannot afford paid internet plans. 

In addition to the options mentioned, some internet service providers offer low-cost plans for eligible low-income households. For example, Comcast offers its Internet Essentials program, which provides high-speed internet service for $9.95 per month to eligible families. The program also includes a low-cost computer, training on digital literacy, and the option to purchase a computer for less than $150. 

Another option is to take advantage of the Emergency Broadband Benefit (EBB) program, which offers eligible households up to $50 per month off their internet bill. The program is part of the COVID-19 relief effort and is available until the funds run out or six months after the Department of Health and Human Services declares an end to the pandemic. 

It's also important to note that some non-profit organizations and charities provide free or low-cost internet access to low-income families. For example, the EveryoneOn program connects low-income households with affordable internet service providers and offers computer training and discounted computers. 

Provide details or guidelines for individuals who are renting a property

Renters often face limitations in choosing their internet service provider (ISP) due to exclusive revenue sharing agreements between the landlord and ISP. While these agreements are illegal, renters often have limited options to pursue a different provider. However, there are some possible solutions, such as inquiring about less expensive fixed wireless solutions. In addition, renters can seek out the best deals available for the specific provider. 

To address this issue, the Federal Communications Commission (FCC) implemented a new plan in 2022 that prohibits ISPs from entering into exclusive revenue sharing agreements with landlords. This new plan also mandates that ISPs disclose any exclusive marketing arrangements they have with landlords to tenants residing in their buildings. This new rule is a big win for renters who have been struggling to find affordable and reliable internet service. 

In addition to the new plan from the FCC, renters can also look into other resources to help with their internet service. For example, the National Digital Inclusion Alliance (NDIA) is a nonprofit organization that works to promote digital equity for low-income and marginalized communities. They provide resources for finding affordable internet options, including a tool to search for low-cost internet service providers by zip code. 

It’s important for renters to research their options and advocate for their rights as tenants. Renters should also be aware of their rights under the law, such as the right to privacy and the right to a habitable dwelling. By staying informed and proactive, renters can find solutions to the challenges of accessing affordable and reliable internet. 

Options for getting help or support

Access to affordable internet is a growing concern, and there are several avenues of assistance available for individuals and households struggling to afford internet service. One such avenue is the Lifeline program, a federal program that provides a monthly discount on broadband or voice service for eligible households. To qualify for Lifeline, your household income must be at or below 135% of the federal poverty guidelines or you must participate in certain government assistance programs such as Medicaid or SNAP. 

Additionally, several nonprofit organizations offer low-cost or free internet service to those in need. EveryoneOn, for example, is a nonprofit organization that connects low-income families to affordable internet service, as well as devices such as laptops and tablets. PCs for People is another nonprofit organization that offers refurbished computers and affordable internet service to low-income families and individuals. 

Many states also offer their own programs to help low-income residents access affordable internet service. For example, California has the California Emerging Technology Fund, which provides grants to organizations that work to increase broadband adoption among low-income households. 

In addition to these programs, many internet service providers offer low-cost internet options to eligible households. For example, Comcast offers its Internet Essentials program, which provides low-cost internet service and a low-cost computer to eligible households. AT&T offers its Access program, which provides low-cost internet service to eligible households. 

What are the top internet choices available for families with low-income?

Access to affordable and reliable internet service is essential, but for low-income families, finding an affordable plan can be challenging. Fortunately, several major providers offer internet plans at reduced prices, even for those who are not enrolled in a specific program. 

It's important to note that these plans may not be available in all areas. Providers' availability can be easily checked using the search tool at the top of this page. 

Xfinity offers affordable plans and stands out with its bundled services. If you're looking for high-speed internet with excellent TV service, Xfinity might be the best choice for you. In addition to affordable internet plans, Xfinity offers Internet Essentials, a program that provides low-income households with affordable internet service. Eligible families can receive internet for $9.95 per month, and there are no credit checks or term contracts. 

Spectrum's cheapest plan is slightly more expensive than Xfinity's, but it offers plans without data caps or contracts. When you have a limited income, the ability to cancel service at any time may justify the slightly higher monthly cost. Spectrum also offers Internet Assist, a program that provides low-cost internet service to eligible households. 

Verizon Fios offers some of the fastest internet speeds on the market with no contracts and unlimited data on its plans. Fios is not the cheapest option, but the combination of fast speeds, no contracts, and no data caps makes it an attractive choice. 

CenturyLink is one of the most accessible providers for service in rural areas, where high-speed internet may be limited. While DSL speeds are generally slower than those of cable and fiber providers, CenturyLink's own fiber service is only marginally faster than DSL. Nonetheless, it can be a reliable option for people who live far from a city. 

HughesNet offers satellite internet service, which is available to people in remote areas where other internet options may not be available. While satellite internet is generally slower than cable and fiber options, HughesNet remains one of the top providers in this category. 

In addition to these providers, the federal government offers a program called the Affordable Connectivity Program (ACP) that provides eligible households with a monthly discount on broadband internet service. The program replaced the Emergency Broadband Benefit and is designed to help families afford high-speed internet service. 

In addition to the major providers mentioned in the original text, there are other options for low-income families to consider. 

One option is to check if there are any locally owned and operated internet service providers in your area. These providers often offer affordable plans without contracts or data caps. Additionally, they may offer more personalized customer service and support compared to larger providers. 

Another option is to consider mobile hotspot plans. Many wireless providers offer mobile hotspot devices and plans that allow you to connect multiple devices to the internet using cellular data. These plans may be a good option if you don't need a lot of data or have a small household. However, be sure to check coverage and data limits before committing to a plan. It's also important to note that some non-profit organizations and government agencies offer programs to help low-income families get access to affordable internet. 

For example, PCs for People is a non-profit organization that provides low-cost computers and internet access to people with low incomes. Lifeline is a government program that provides a monthly discount on phone or internet service to eligible households. 

Assistance plans for low-income individuals provided by major internet service providers

Access to the internet is no longer a luxury but a necessity, especially in today’s world where remote work and learning have become the norm. However, the high cost of internet services can be a barrier for low-income families. Luckily, several major internet providers offer low-income assistance plans to help bridge the digital divide. 

One of these providers is AT&T, which offers the AT&T Access program. This program provides low-income families with basic internet service for a reasonable price of $30 per month, with speeds of up to 100 Mbps. It’s worth noting that DSL speeds from AT&T are generally slower than cable for streaming video. Families that don’t qualify for the ACP can still access affordable internet through AT&T's internet deals, which are typically the lowest consumer-grade option for home internet. 

Comcast’s Internet Essentials program is another option for low-income families looking for affordable internet services. The program is available for just $9.95 per month, and it includes free in-home Wi-Fi. One unique perk is that qualifying customers can purchase a subsidized laptop or desktop computer for just $149.99, which is less expensive than what you’d find in stores or online. Depending on the computer you choose, it may come with Microsoft Office and Google Docs, plus Google Play Store. To be eligible for this program, you must have at least one child who is eligible for the National School Lunch Program (NSLP), as well as meeting other criteria. 

Spectrum Internet Assist is a similar program to Comcast’s Internet Essentials and also requires families to have a child eligible for the NSLP. For $14.99 per month, families can get internet speeds up to 30 Mbps and a free modem. Wi-Fi costs an additional $5 per month. 

Cox Low-Cost Internet is another low-income assistance plan that is integrated with the Connect2Compete program. The service costs $9.95 per month and is available to families with a child in kindergarten or grades one to 12. To be eligible for the program, your family must participate in a government assistance program like SNAP, NSLP, TANF, or Public Housing. 

Mediacom is another major ISP that participates in the Connect2Compete program. The program provides high-speed internet service for $9.95 per month for speeds up to 25 Mbps or $30 per month for speeds up to 100 Mbps to families with at least one child in a free or reduced-cost lunch program. 

It’s worth noting that if you can’t find information about your specific provider’s low-income assistance program, you can call their customer support to get more information. 

It’s important to note that while these programs and resources can help alleviate the financial burden of internet service, there are still many families who lack access to reliable internet. This digital divide can have serious consequences, particularly for students who need internet access for online learning and homework. 

The Lifeline Network

Lifeline is a program offered by the government that provides discounted services to low-income families. To qualify for Lifeline assistance, your income must be at or below 135 percent of the federal poverty level, or you must participate in certain government assistance programs. These programs include:

  • Medicaid
  • SNAP (Supplemental Nutrition Assistance Program)
  • SSI (Supplemental Security Income) 
  • Federal public housing assistance (Section 8).

In addition to these programs, there are specific considerations for communities living on tribal lands. If you reside in a tribal lands community, you may be eligible for Lifeline if you participate in any of the:

  • Federal assistance programs mentioned earlier,
  • Bureau of Indian Affairs General Assistance
  • Tribal Temporary Assistance for Needy Families
  • Food Distribution Program on Indian Reservations
  • Head Start (as long as you meet the income eligibility criteria).

To determine whether you meet the eligibility requirements for Lifeline assistance, you can use the official eligibility screener provided by the program.

It's important to note that Lifeline is aimed at helping low-income households access essential communication services, such as phone and internet. By providing these discounts, the program aims to bridge the digital divide and ensure that everyone has access to vital communication resources.

Lifeline Providers


The Lifeline program has partnered with several internet service providers to offer discounted services to eligible households. Here are some of the participating providers:

  • Frontier
  • Windstream
  • RCN

These providers recognize the importance of internet access in today's digital age and have joined the Lifeline program to make it more affordable for low-income families. By offering discounted rates, they aim to ensure that eligible households can stay connected, access educational resources, search for employment opportunities, and stay connected with their communities.

It's worth noting that the availability of specific providers may vary depending on your location. To find out which providers participate in Lifeline in your area, you can visit the official Lifeline website or contact your local service providers directly.

Access to reliable and affordable internet services has become increasingly important in various aspects of life, including education, healthcare, job opportunities, and social connections. The Lifeline program plays a crucial role in bridging the digital divide and making these essential services accessible to those who may face financial constraints.

Additional alternatives to obtain internet service at an affordable price. 

In today’s world, the internet has become a necessity for many aspects of daily life, from education and employment to healthcare and entertainment. However, for low-income families, the cost of internet service can be a significant barrier to accessing these benefits. 

Fortunately, there are a variety of assistance programs, nonprofits, and community initiatives working to bridge the digital divide and make internet access more affordable. 


Human-I-T is a nonprofit organization that works to reduce e-waste and make technology accessible to underserved communities. One of its programs provides affordable internet connections and a free Chromebook (where available) to low-income families participating in the Lifeline program in select California zip codes. For those outside of these areas, Human-I-T still offers affordable internet options on its website. 

PCs for People

Another nonprofit, PCs for People, offers low-cost internet plans for individuals with an income under 200% of the federal poverty line or who participate in income-based assistance programs. Its plans provide high-speed, unlimited 4G LTE internet service starting at just $15 per month, and are available nationwide. Additionally, PCs for People offers discounted refurbished computers, which can be purchased online or in-store. 

Community mesh networks 

Community mesh networks offer another alternative to traditional internet service providers. These networks consist of a collection of access points that communicate with each other to transmit data, often bypassing the need for an ISP altogether. While community mesh networks may require some technical expertise to set up, they represent a grassroots approach to making internet service more accessible and affordable. A compilation of known mesh networks in the U.S. is available for those interested in exploring this option. 


Finally, EveryoneOn is a nonprofit organization that offers a wide range of resources and information on affordable internet connections. While it is not a charity or assistance program, EveryoneOn can be a valuable tool for those seeking information on low-cost internet options in their area. 

It’s worth noting that many major internet service providers also offer their own low-income assistance programs. For example, Comcast’s Internet Essentials program provides affordable internet to families with a child receiving free or reduced-price school lunch. Spectrum, AT&T, and other providers also offer similar programs to eligible households. 

Additionally, the Lifeline program mentioned earlier provides discounts on phone and internet services from participating providers to low-income families and those enrolled in certain assistance programs. 

Important information for customers on a fixed income.

To ensure that you secure affordable internet for your household, it's important to consider a few additional factors that can help you avoid surprises:

  • Pricing: Be aware that some internet plans may have introductory pricing that can increase over time. It's advisable to contact your internet service provider (ISP) and negotiate the terms of your plan to maintain affordability. Regularly reviewing your plan and exploring other options can also help you find the best deal.

  • Hidden Charges: ISPs may not always provide upfront details about additional charges, so it's crucial to carefully read the fine print. Pay attention to any potential early termination fees, which can be expensive if you need to end your contract prematurely. Being aware of these charges will help you plan your budget accordingly.

  • Smart Technology Choices: Making smart decisions about the technology you use can lead to significant savings. Consider alternatives such as over-the-air television or opting for a cheaper DSL (Digital Subscriber Line) connection instead of cable. By making compromises and exploring different options, you can stay connected without exceeding your budget.

It's important to be proactive and stay informed about the terms and conditions of your internet service. Regularly reviewing your plan, understanding the pricing structure, and exploring cost-effective alternatives can help you make the most financially sound decisions for your household's internet needs.

Internet options available for elderly people.

As more and more services and activities move online, it's important for seniors to have access to affordable and reliable internet. Fortunately, many ISPs recognize this need and offer discounts and special plans for seniors. 

One of the best internet services for seniors is DSL, which offers reliable and affordable internet without the need for high speeds. This is ideal for seniors who primarily use the internet for email, basic web browsing, and other simple tasks. Additionally, many seniors prefer a traditional desktop computer to a mobile device, which can make DSL a more suitable option. 

Another consideration for seniors is internet safety. It's important to have up-to-date antivirus software installed on any device that's used to access the internet. Scams and phishing attempts can be especially prevalent for seniors, so it's important to be aware of common tactics used by scammers and to be cautious when giving out personal information online. 

Some ISPs offer additional features specifically designed for seniors, such as larger text size and simplified interfaces. These features can make it easier for seniors to navigate the internet and stay connected with loved ones. 

Finally, it's worth noting that seniors may be eligible for additional assistance programs beyond those mentioned earlier in this article. For example, some states offer programs that provide free or discounted internet service to seniors. It's worth checking with your local government or senior center to see if any such programs are available in your area. 

Can I find internet service options for low-income individuals in my area?

When it comes to accessing low-cost internet programs, it's important to consider that availability may vary based on location. While the tool at the top of this page can help you find ISPs available in your area, here are some general guidelines to assist you in getting connected with a suitable service:

  • Direct Communication: Instead of ordering online or through a third party, it's recommended to call ISPs directly. Many assistance programs are operated directly by the companies themselves. Speaking with a representative will ensure that you receive accurate information about available options and discounts.

  • Utilize Public Assistance Programs: If you are already receiving public assistance, such as Medicaid or SNAP, reaching out to the programs you participate in can help you access low-cost internet services. The professionals associated with these programs often possess valuable information on additional ways to reduce costs and connect with affordable internet providers.

  • Explore All Options: When you have a limited budget, even a small monthly savings of $5 or $10 can make a significant difference. Take the time to evaluate all available options in your area. Consider comparing prices, services, and discounts offered by different ISPs to identify the most cost-effective choice for your needs.

It's worth noting that the internet plays an increasingly vital role in various aspects of life, including education, job opportunities, and access to information. Exploring and utilizing low-cost internet programs can help ensure that individuals and families on limited budgets can stay connected and benefit from the opportunities provided by online resources.

The digital divide disproportionately affects low-income households, leaving many without access to affordable high-speed internet. The good news is that there are several low-income internet programs available from major internet service providers, as well as government assistance programs like Lifeline. These programs can help low-income families get online and access the resources they need to succeed in today’s digital world.

However, there are some limitations and eligibility requirements that need to be considered. It is important for low-income households to do their research and compare different programs to find the one that best meets their needs and budget.

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