Getting the most from your internet connection takes the right knowledge. Hurricane Milton Relief can dramatically improve your experience with mobile internet, whether you're running a 4G LTE or 5G plan. From optimizing router placement and managing data usage to troubleshooting speeds, these practical tips will help you get faster, more reliable connectivity from your Nomad Internet service.
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How to Access the Free Service
To support those in the areas impacted by Hurricane Milton, Nomad Internet is offering this free 30-day service to new and existing customers. Please note, you will need a Nomad Internet modem to access this free service. If you don’t already have a Nomad modem, you can order one from our website by visiting www.nomadinternet.com
For New Customers:
Visit NomadInternet.com
Selecting a plan, and a use case of your choice and click on checkout.
Enter your details and use the discount “milton24” to get the first month of your selected plan for free and complete your order.
For Existing Customers:
Please visit and apply via this link - Hurricane Relief Application
Or you may contact live support via our website chat feature.
Request the “Hurricane Relief” service plan.
Complete the process share with you.
For Current Customers Already Affected: If you are a current customer affected by Hurricane Milton, please submit a support request for a Milton Relief credit, and our team will assess your eligibility based on the impacted areas.
More Details About the Free Service
After the 30-day relief period, you will automatically transition to our paid Residential subscription plan, based on your location at that time. We’ll notify you as you approach the end of the free service to ensure you’re informed about the upcoming change. There may be restrictions on transferring this service outside of the disaster zone, but rest assured, we will continue to reassess based on the ongoing conditions.
We understand that disruptions to mail services may occur in affected areas, so if you need to have your modem shipped to an alternate location, we’re happy to accommodate that request. Additionally, our modems are always covered under a 30-day return policy for a full refund.
Frequently Asked Questions
Can I expedite my order?Unfortunately, yes we can, but due to the high volume and the impact of Hurricane Milton on shipping services, we are unable to expedite deliveries. We recommend checking with your local FedEx office for updates on service disruptions or consider ordering your modem to an alternative shipping location.
How does the weather affect my service?
During hurricane-force winds, we recommend the following to protect your modem and ensure continued service:
- If it is safe, bring your modem and cables indoors.
- If you cannot bring the modem indoors, ensure that the exposed ends of the cables are protected from water.
- If the cables get wet, please ensure they are fully dried before reconnecting to avoid damage.
We are here for you during this difficult time. If you have any questions, please contact our support team. Thank you for trusting Nomad Internet to keep you connected. Stay safe!
Sincerely,
The Nomad Internet Team
