Cancellation

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If you cancel your subscription, you will lose access to your account and continue to be billed for your subscription until your modem is returned.

Important:

To fully cancel your subscription and stop all charges, you must return your Nomad Modem. You will continue to be billed for both the subscription fee and the modem until it is returned.

Steps to Complete Cancellation:

1. Acknowledge Return Requirement: Confirm that the modem must be returned to finalize the cancellation.

2. Return Your Modem: Follow the shipping instructions provided to return the modem.

3. Billing: You will continue to be billed for both the subscription and the modem until we receive the modem.

4. Account Closure: Once we receive the modem, your subscription will be canceled, and billing will stop.

I acknowledge that to fully cancel my subscription, I must return my Nomad Modem. I understand that I will continue to be billed for the modem until it is returned.

I understand that by proceeding, I will immediately lose access to my account, including all data and records since joining

Steps to Complete Cancellation:

1. Return Your Nomad Modem: The modem is Nomad Internet’s property, and it must be returned to complete your cancellation.

2. Subscription Cancellation: Your subscription won’t be fully canceled until we receive your Nomad Modem.

3. How to Return: Click here to generate your return label and easily send back your modem.

4. Subscription Pause: Your subscription will be paused for two weeks while you return your Nomad Modem.

5. Return Window: If the modem isn’t returned within two weeks, your subscription will automatically resume.