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SP: Refund Escalation
First Name
Last Name
Phone
Email
Subject
Description
IMEI
Your Type of Modem
Nomad Cube (White)
Nomad Omega
Nomad Air
Nomad Raptor
Nomad Ark
Not listed
Reason for subscription refund or credit
-None-
Double billed
Did not have service
Service was supposed to be paused
Billed for wrong plan
Other reason (explain in comment box)
Requested refund
What is the customer owed based on your research?
Zap: Assigned to Team
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