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We're Sorry to See You Go

We're truly sorry to hear that you're thinking about leaving Nomad. Our goal has always been to keep you connected, and if something hasn't lived up to that promise, we want the chance to make it right.

For your security and to address the right issue, cancellations are completed with a representative via chat or phone.

Here's how we can help

Before you finalize your cancellation, our Customer Outreach and Retention Team would like to review your account, understand what led to this decision, and see if we can resolve any issues or offer options that better fit your needs.

  • Fixing service or billing issues quickly

    We'll identify and resolve any problems you've experienced.

  • Reviewing current offers that might work better

    Explore options that better match your needs and budget.

  • Talk to a specialist

    We'll handle your request respectfully and efficiently.

What happens next

  • 1

    Start a quick chat or call

    We'll verify your account securely.

  • 2

    Tell us what went wrong

    We'll try to fix it or offer a better fit.

  • 3

    If you still want to cancel

    We'll complete it right away.

Talk to a Nomad specialist. No pressure, just help.

Use the buttons below to connect directly with a member of our team by chat or by phone. We'll make sure your experience, whatever you decide, is handled with care and respect. Thank you for being part of the Nomad community and for allowing us to serve you.

Find the Perfect Internet for Your Needs

Great News — Nomad Internet May Work in Your Area.

Enter your address for instant deals and availability, as well as a friendly call to guide you through your options.

To confirm coverage for your exact location, please reach out to our support team. You can call us at 1-281-800-1000, email support@nomadinternet.com, or chat with us directly on the website. We're here to help you choose the best option for your area.

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