Existing Customers:
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Your call with a billing support specialist is scheduled. They can help update your payment method, review charges, and answer billing questions. We do our best to call at the exact scheduled time. There may be a short delay of a few minutes depending on earlier calls. Please be ready at the scheduled time and ready to answer our call.
Billing Support
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CST
Your call with a customer service specialist is scheduled. They will help with account questions and general support. We do our best to call at the exact scheduled time. There may be a short delay of a few minutes. Please be ready at the scheduled time and ready to answer our call.
Customer Service
Your call with a shipping support specialist is scheduled. They will help with modem deliveries, returns, or replacements. We do our best to call at the exact scheduled time. There may be a short delay of a few minutes. Please be ready at the scheduled time and ready to answer our call.
Shipping and Receiving
Your call with an advanced technical support agent is scheduled. This session is focused on getting your internet service back online. We do our best to call at the exact scheduled time. Because every issue is different, there may be a short delay of a few minutes. Please be ready at the scheduled time and ready to answer our call. Please make sure your modem is plugged in, powered on, and nearby.
Technical Support
Your call with a support specialist is scheduled. We do our best to call at the exact scheduled time. Because every issue is different, there may be a short delay of a few minutes. Please be ready at the scheduled time and ready to answer our call. Please make sure your modem is plugged in, powered on, and nearby. They can help update your payment method, review charges, and answer questions.
We just need to know how you plan to use it — at home, on the road, or both — so we can show the best options for you.
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We'll text your setup details — never passed to third parties or used for unsolicited calls.
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Great news! You can now proceed to choose your modem and plan that fit your needs.
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